Accommodation booked on a conference rate
All amendments and cancellations must be advised in writing to Ozaccom+. Cancellations made within 7 business days prior to arrival will incur a penalty and it is at the hotel’s discretion as to the cancellation penalty charged and could range from a minimum one night charge up to the total cost of stay booked.
Accommodation booked on an alternative hotel live rate within the Ozaccom+ system
All terms and conditions become subject to the chosen venue and selected rate.
All amendments and cancellations must be made directly with your chosen venue.
For accommodation cancellation policies, please refer to the individual hotel policies noted on the ACOTS 2019 registration booking website. Any amendments to original hotel bookings must be forwarded via email to the ACOTS Conference Secretariat: firstname.lastname@example.org. Verbal changes or cancellations cannot be accepted, nor will the hotels accept any direct changes if you have booked the conference rate.
All cancellations must be made in writing to the ACOTS Conference Secretariat email@example.com. Any applicable refund will be returned via the same payment method as the original receipt of funds. No refund will be made after 12 August 2019, however, an alternative delegate name may be provided in writing and the booking and funds will be allocated accordingly.
Social function attendance fees
Please note, no refund or discount will be made if an inclusive function or event within the registration fee is not taken up or is subsequently cancelled.
Optional functions or events may be cancelled before or on 29 August 2019 and will be refunded in full via the same payment method as the original receipt of funds. After 29 August 2019, no refunds will be made, however, an alternative delegate name may be provided via email and the booking and funds will be allocated accordingly. Where there are extenuating circumstances, a refund outside of these terms may be considered by and at the discretion of the Organising Committee.
ACOTS and the ACOTS Conference Secretariat Organisers will not accept liability for damages of any nature sustained by participants or their accompanying persons or for loss or damage to their personal property as a result of the conference, exhibition, or related events.
Delegates are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. ACOTS and the ACOTS Conference Secretariat accept no responsibility for any loss in this regard.
All conference registration fees and additional ticket rates are quoted in Australian Dollars and are inclusive of Goods and Services Tax (GST).