When used in this Policy, “personal information” has the meaning given in the Privacy Act. Generally, it means any information or an opinion that could be used to personally identify you.
We may collect personal information from you when we deal with you over the phone, when you have contact with us in person or when you interact with us online (including, but not limited to, our websites and social media channels). All correspondence with the conference organisers may also be collected and stored, particularly in regard to sales, support and accounts, including email.
The personal information we collect may include your name, address, phone number and email address.
If you register for ACOTS 2016, you may also provide credit card details and other information which will allow us to process your transaction. We may also request your preferences for receiving further information about our programs or activities.
The personal information you provide to us will be used to communicate information to you regarding ACOTS 2016, and any future events that the conference organisers may promote.
Some of the functions and services relating to the purpose for which you have provided personal information may be outsourced to third party external service providers. When we contract external services providers, we may provide them with controlled, limited access to your personal information, but only to the extent required for them to fulfil that contract and strictly not for the marketing purposes of that third party.
Where you have agreed to receive Phoenix Australia emails, Phoenix Australia may use your personal information to send you emails about our programs, training or other activities. You will be provided with an opportunity in each email communication to decline to receive any further communications from Phoenix Australia by unsubscribing.
Other than for the purposes described above, the conference organisers will not use your personal information without your prior consent.
We take reasonable steps to ensure the security of all information we collect, including that the information is protected from misuse and loss and from unauthorised access, modification or disclosure. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
For example, your personal information is maintained in a secure environment, which can be accessed only by authorised personnel. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure.
The conference organisers use a secure payment gateway for online credit card transactions.